09 962 7549 021 524242 support@tanglinconsultancy.co.nz
Your Outsourced CIO · Auckland

Director-Led IT Support for NZ Business – Fixed Price, No Lock-In

We don't just fix your systems and leave. For 20+ years we've stayed on as the IT partner New Zealand businesses rely on – proactive, fixed-price, and only ever a phone call away. Stop worrying about your business tech for good.

20+ years in business NZ-owned & director-led Fixed-price, no lock-in 2-hour response objective
What We Provide

A Complete Technical Solution

Utilising an industry leading cybersecurity platform

Tanglin keeps your systems running and optimised without ever getting in your way

Tanglin builds you a technical infrastructure that will last

Join our list of loyal clients who have benefitted from streamlined tech support and management for nearly 20 years

Our IT Services

Everything Your Business Needs

Infrastructure Setup

The infrastructure refers to every component that goes into your technical solutions, from cabling to applications.

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IT Services

Our expert team works offsite and out of your way, managing the system that we built specifically for your business.

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Cyber Security

Invest in a complete IT solutions with Tanglin, and safeguard your business from potential cyber attacks.

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Cloud Services

Office 365 setup, cloud storage solutions, cybersecurity, secure data logins and more.

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Ongoing IT Support

Ongoing technical, monitoring, equipment procurement and decommissioning, and more.

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Consulting & Strategy

In depth reporting, strategic IT strategy implementation, system optimisation and more.

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Why Partner With Us?

IT Solution Specialists

For nearly two decades, Tanglin Consultancy Ltd has been providing exceptional and ongoing technical support services to businesses all over New Zealand, as well as in Australia, in all industries from Civil Engineering to Performing Arts. We build and manage technical infrastructures that work, are secure and are always staying ahead of the competition.

We have had many of our clients for over fifteen years, and have helped grow their businesses with IT systems and networks that keep them a step ahead of the competition.

Safeguard your data and your technical processes by choosing Tanglin – your complete technical solution experts.

About Tanglin
A business handshake over a city skyline – Tanglin's long-term IT partnerships
Why Tanglin

What Sets Us Apart

Your outsourced CIO

Senior, director-level IT leadership for a fraction of the cost of a full-time hire – strategy, not just break-fix.

Relationships that last

Many of our clients have been with us 15+ years. We build long-term partnerships, not one-and-done jobs.

Fixed, transparent pricing

Clear per-device monthly pricing with no lock-in and no surprise invoices. You can budget with confidence.

Proactive, not reactive

We monitor your environment continuously and resolve most issues before your staff even notice them.

We absorb project overruns

Projects are fixed-price. If the work runs over our estimate, that's our cost to wear – never a surprise bill for you.

Governed to best practice

We structure our service around the COBIT IT governance framework – documented process, accountability and annual strategy reviews.

Client Testimonials

What Our Clients Say

"Not one to write reviews but I'll gladly make an exception to acknowledge publicly the professionalism of the Tanglin team and their dedication to enable our business. We have been receiving top-level, practical and actionable advice for many years, which has kept our business connected and safe throughout."

Nicolas Giraldo

"Mark and the Tanglin crew ensures our company IT requirements are fit for purpose, robust, secure, and should we have an IT blips Mark and his team are only a call away. We especially appreciate the extra lengths Mark personally goes through to make sure our operations run smoothly during time we need to operate outside 'office hours' due to the industry which we work in."

Steffan Sinclair

"I can't rate Mark highly enough. His ability to understand our needs and fit us with a user friendly system has improved my management of the business no end and he has the patience of a Saint (with me who is completely tech unsavvy) so it's a huge relief to know he is only a phone call away if I require support."

Michelle Brackebush

"What you delivered to us is exceptional and has now enabled us to do business 24/7 with our clients from around the world. The solution you delivered is world class – not only because it delivered on the objectives, but it has also created revenue and cost savings beyond what we expected. I am not one to give praise lightly."

John Cooper — Managing Director of a New Zealand motorhome rental company

"Since 2004, all of the IT services for The NBR New Zealand Opera have been carried out by Mark Perratt of Tanglin. Whenever an IT problem develops, the need is for a swift response, and Mark has always dealt with our technological hiccups with an impressively rapid reaction-time. We consider Mark an integral part of the Opera 'family', and I have no hesitation whatsoever in recommending the company to any new clients."

Aidan Lang — General Director, NBR New Zealand Opera

"My relationship with Tanglin and Mark Perratt has been one of the most productive in my business career. I truly believe that money spent with Tanglin is an investment and not the black hole that many perceive IT to be. I would certainly recommend Tanglin to any organisation."

John Gardiner — Director of a New Zealand engineering & surveying firm

"Great team of pros who know what they are doing!"

Courtney Pearce

Read more client testimonials

Technologies We Work With

Built on Trusted Platforms

Cloud and server infrastructure designed, built and managed by Tanglin
What You Can Expect From Us

Built Around Your Business

Tanglin acts as an outsourced management team and technical support for your business every day, working behind the scenes to keep your systems working at their best. We work with you to establish your overarching IT strategy and what you need from your technical solutions that can grow with your business.

This plan then leads to an IT architecture being designed for your entire business that will be efficient and exactly what your business needs – and nothing that you don't. That infrastructure is like gold, and will provide a blueprint for a reliable, effective and secure IT environment.

Our objective is to make sure our clients never have to worry about IT issues ever again. We do it all.

Client Case Study

A World-First, Built in New Zealand

When Tanglin took on a New Zealand motorhome rental company, the business ran on paper, fax machines and a wall-sized scheduling whiteboard. Over a 20-year partnership, we rebuilt it from the ground up – culminating in a real-time online booking and fleet platform powered by a custom scheduling algorithm that surpassed anything used by vehicle rental companies anywhere in the world.

It's the clearest example of what we do: transform how a business operates, and stay for the long haul.

Read the full story

At a Glance

  • IndustryMotorhome & campervan rental
  • RelationshipSole IT partner, 20+ years
  • LocationsMultiple branches nationwide
  • FlagshipReal-time booking & fleet platform
  • StandoutWorld-first scheduling algorithm
Simple, Honest Pricing

Fixed Monthly Pricing. No Surprises.

Most IT providers make you book a call just to learn what they charge. We don't. Our pricing is per device, fixed, and the same every month – so you can budget with confidence.

Fixed per-device pricing

Managed support from $60 + GST per device, per month. Clear figures, published up front.

No surprise invoices

Unlimited support during business hours is included. No per-call charges for day-to-day help.

Scales with your team

Add or remove devices and the fee adjusts the following month. You only pay for what you use.

Fixed-price projects

Project work is quoted as a fixed price up front. If it runs over, we wear the cost – not you.

Let's Talk

Tell Us About Your IT

Send us a few details and we'll get back to you quickly – or call 09 962 7549. No obligation, just a friendly chat about how we can help.

No lock-in contracts and no obligation – just a friendly chat. Prefer email? Reach us any time at support@tanglinconsultancy.co.nz